Navigazione Laghi, with a view to promoting the welcome and mobility on board its fleet for travellers with disabilities and reduced mobility, has launched an ambitious project aimed at identifying all the solutions to offer them a comfortable and pleasant journey, while taking into account the inevitable structural and technical limitations of older ships. Over 18,000 passengers with disabilities travelled aboard the Navigazione Laghi boats in 2017 and this figure certainly represents a positive element that demonstrates the goodness of the path already started by the Lakes Management, but it can also be a further incentive to develop solutions to improve the quality of the provided services.\u00a0<\/p>\n
As part of the provided regulations at European level by EU Regulation 1177\/2010 and in particular, in mind of art. 14 Training and instructions, some training sessions have been started since the 2017 season, held by a non-profit association specialized in accessible tourism, for all the front office staff (onboard staff) as well as for the operators assigned to the external relations office.\u00a0 During these courses, the staff was made aware of the various types of disabilities, trained on the attitude of approach to the disabled customer and possible useful assistance, also provided basic notions on the use of assistance equipment, with particular reference to the wheelchair.<\/p>\n","protected":false},"featured_media":1558,"menu_order":0,"template":"single-info_utili.php","class_list":["post-2318","info_utili","type-info_utili","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\n